Merry Xmas & Happy New Year from all at Hunter & Gold


Intro


At Hunter & Gold we pride ourselves in bringing the very best in lifestyle services to our customers and our clients trust us to deliver the finest luxuries and experiences. However, it’s not just about looking after our customers & suppliers with exceptional customer service; it’s about thanking them for choosing & working with us.

When, Where, Why

Last year we set about challenging ourselves with really going the extra mile (pardon the pun!) with Christmas gifts for our customers. Using us, our clients know they are getting a premium service every time and of course, we strive to deliver perfection. We wanted the same to apply to when we send Christmas gifts to show our appreciation for client custom and support.

Although this is our first year as Hunter & Gold, our Company Director has had plenty of experience in hamper ordering as he had previously ordered them for his clientele from his other businesses. He was supplied by hampers from a well-known Piccadilly name. These hampers themselves had always been fabulous but we wondered whether we could do a similar if not better job. We started to ponder how we could deliver something outstanding; with real thought and time spent on producing an extra-special product that would be immensely enjoyed by all who received it. Something we would be over the moon to receive ourselves. We discussed providing a gift incorporating home-grown produce and that was very much personalized to our company.

There was no doubt that we loved the idea of a Christmas hamper and by combining this with our own skills and expertise in all things luxury we set ourselves as some might say dubious challenge: to design our very own Christmas Hamper. So on a rather chilly and wintry November day, the Hunter & Gold Hamper was born.

We are immensely proud of what we managed to achieve but, as is our ethos, we always strive to do things better and it is our aim to be the best at everything we do. This blog details how we came to produce our magnificent hamper, the trials and tribulations and what we learnt from it. It also invites you, our valued clients & vendors, to let us know what you liked and perhaps what could have been improved about our finished product.

Criteria

Once we’d made the hamper decision there was plenty of excitement in our office – we love any sort of challenge especially one that involves food and drink!

After a series of internal meetings, we decided that the most important factor of the Hunter & Gold Hamper was its indulgent, high-end yet home-grown appeal. Therefore, we agreed we would aim as a priority to use Fair Trade, UK products and UK Packaging (as far as possible) and where we couldn’t achieve this we would source from good quality producers in Europe or the rest of the world. We would then operate a scoring system against the products to help us finalise the contents. Of course, it was also paramount that we costed out our hamper to be a similar price-point to the other luxury hampers on the market so we calculated that it should be no more than £300 at retail.

The scoring system was based on whether a product was fair trade, had raw materials and packaged in the UK, as well as quality and price. Additionally, we ranked product that was within Europe and the rest of the world on the same basis.

Critically, we needed to focus on what constitutes a luxury Christmas hamper. As well as the contents it is also the packaging and presentation that is going to appeal to our clientele. It needed to be exciting, enticing and extravagantly designed so the overall look was decidedly elegant and indulgent, as far as the contents, they had to be mouth-wateringly delicious.

To summarise:

Our criteria was as follows:

  • Product must be as far as possible from the UK (raw ingredients and materials) and if this was not possible we would source from Europe, failing that we would look to the rest of the world. We would ensure as much as possible was fair trade
  • The quality would have to be absolute luxury with a real emphasis on quality over price
  • We would aim to keep the hamper at a retail of £300 maximum (as the equivalent hampers on the market)

Packaging


Image Description

Hamper

Based on what was on the market we had to work out what we needed. Sounds simple but actually it was quite a task because we had to get the product in fairly quickly and it needed to meet our criteria.

We sourced the wicker hampers from Virginia Hayward selecting a generous, sturdy lidded box with attractive closure straps in a handsome mid-tan wicker.

Filling

To fill the hamper, we used a high quality shred from British company WBC which gave plenty of lift to our products and we used red, white and blue colours (as the UK flag). Not only that, we were attracted to WBC because all their shred is made out of 100% recycled paper – so kind to the environment.

Stencil & Spray

It was important that we had our name and logo imprinted onto the hamper (heaven forbid it would be confused with anyone else’s!) so we found two companies that were able to stencil (Stencil Studio) and paint (good old B&Q) the Hunter & Gold name which would adorn the front for everyone to see. We got the stencil from Stencil Studio who produced something in supersonic time and we were thrilled to see the stencil was great quality so can be used again, the excitement over our project was definitely mounting – it was beginning to take real shape!

Items


Hamper

Name:  Virginia Hayward 27"/30" Lidded Hamper

Producer:  Virginia Hayward URL: Virginia Hayward

Price: £39.99-£49.99   

Filling

Name:  Filling Shred

Producer:  WBC URL: Hamper Filling

Price: £53.00 per 10kg   



Stencil

Name: Brand Logo Stencil

Producer:  Stencil Studio URL: Brand Logo Stencil

Price: £52.00   



Paint

Name: Colour Spray Paint Matt

Producer:  B & Q URL: Hamper Spray Paint

Price: £6.98   

Drinks


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Overview

Our first “inside” job was to source alcoholic drinks including Red Wine, Rose, Champagne and Sparkling Wine. Obviously it was important that we try everything that was to go inside the hamper, this was probably the best bit so some rather raucous Hunter & Gold wine tasting followed…this did seem to stretch a little too far into the afternoon (and evening, and night…but luckily not into the morning.)

Alcohol

We added a sparkling sweet wine as this is deemed very popular for the festive season. We opted for Martini Asti sparkling wine (although not a British brand, a well-respected Italian) from good old Tesco. Not only was this superb value but it has a fabulously fruity taste. If you read up more on this Asti you will note the comments from Tesco: “There is a rich and subtle aromatic harmony of aroma and taste with notes of pear, green apple and peach giving Martini Asti a light, deliciously fruity taste.” We couldn’t put It better ourselves.

Champagne

After some deliberation (and when our heads were less fluffy) we decided on Balfour Brut Rose Champagne, packaged in a handsome bottle. This champagne is 100% British sourced from Hush Heath Winery and won a prestigious gold medal from Decanter World Wine Awards 2013 so ticked the box for home-grown. If it’s good enough for Decanter World, it’s good enough for Hunter & Gold. Furthermore, this wine is a limited edition magnum (only 400 produced) and known as England’s most exclusive pink fizz. Here’s one fizzy fact, the Balfour Brut Rose is grown from no less than three classic Champagne grape varieties: Chardonnay, Pinot Noir and Pinot Meunier.

Rose Wine

We included a Brut Rose Sparkling Wine from Herbert Hall Wines. Made in Kent this is a delicious tasting sparkling wine which was voted the best by the Wall Street. Another did you know? Herbert Hall is a traditionally hand-made sparkling wine combined using a low yield Chardonnay, Pinot Noir and Pinot Meunier. All of these are grown organically at the Marden Vineyard in Kent.

We then had to take a break to recover from wine-tasting and quite a lot of nurofen was consumed.

Red Wine

Our red wine choice was also home-grown and hailed from the Bolney Wine estate in Sussex. We selected a fine quality Pinot Noir and this particular bottle won a trophy from the International Wine and Spirit Competition in 2012. We particularly loved the fact that this is 100% UK made. The wine makers say this is a “fantastic example of a cold-climate Pinot. Fragrant, well-balanced, medium bodied wine full of red cherry flavours and hints of toasted oak which give a lovely complexity on the bouquet and palate.” Trust us, it was so delicious we went through the (first) bottle rather too quickly and onto the second in no time…it was lucky we overbought!

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Hot Drinks

Of course, no Christmas hamper is complete without hot beverages so after all that wine-tasting it seemed only fitting to sample tea and coffee and sober up!

Loose Tea

To offer the “staple” hot beverage items we decided to opt for true luxury with Wedgwood’s home-grown loose English breakfast tea and their phenomenal Earl Grey. Wedgwood imports their raw materials but everything is blended and packed in the UK, ticking our boxes. The Earl Grey is a combination of quality tea leaves with Bergamot oil and hints of citrus, fabulously refreshing. The English breakfast blends Assam and Kenyan teas with those from Ceylon, bringing a sweet malty taste with plenty of strength. Both these flavours came packaged in a sensational decorated tea caddy with distinctive fine bone china influenced graphics. Incredible.

Instant Tea

We found ourselves tempted by Whittard of Chelsea’s distinctively festive mulled wine instant tea which has a fruity, mildly spiced flavour without the hangover and makes an outstanding Christmas brew. This particular tea is apparently inspired by Turkish apple tea, which we’ve yet to try but we believe you Whittard! Of course, Whittard of Chelsea is a British company in one of the finest areas of London. All of Whittard’s products are very attractively packaged in luxurious tins that are able to be re-used once the contents are finished, they make great pen pots as can be seen in our office!

Coffee

To complement the mulled wine tea we decided a good, strong coffee was what was needed and settled on a rich, dark Columbian coffee which was packaged and sold by Whittard’s. This coffee won the Great Taste Gold 2012 award and the beans inside are grown on small farms within the slopes of the Andean Mountains. The beans sit in volcanic soil and create a medium, silky coffee. The medium taste is such that it should suit everyone’s palette. We all drank this Columbian coffee in copious amounts after the wine-tasting so it got the thumbs up from us!

Items


Champagne

Name: Balfour Brut Rose 2010

Producer:  Hush Heath Winery

URL: British Champagne

Price: £36 - £90   

Red Wine

Name: Bolney Pinot Noir

Producer:  Bolney Wine Estate

URL: Pinot Noir

Price: £16   

Sparkling Sweet Wine

Name: Martini Asti Sparkling Wine

Producer:  Martinierossi

URL: Sparkling Sweet Wine

Price: £8.49   

White Wine

Name: Brut Rose Sparking Wine

Producer:  Herbert Hall Wines

URL: Sparkling White Wine

Price: £27.96   

Instant Tea

Name: Whittard Mulled Wine

Producer:  Whittard of Chelsea

URL: Mulled Wine Tea

Price: £5.50   

Coffee

Name: San Agustin Colombia Coffee

Producer:  Whittard of Chelsea

URL: Columbian Coffee

Price: £6.98   

Loose Tea

Name: English Breakfast Tea

Producer:  Wedgewood

URL: English Breakfast Tea

Price: £7.95   

Loose Tea

Name: Earl Grey Tea

Producer:  Wedgewood

URL: Earl Grey Tea

Price: £7.95   

Sweets


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Chocolates

The Christmas hamper we wanted to produce had to have plenty of sweet treats and this again, was one of our favourite parts of choosing what was to go inside. We took a trip to British company, Hotel Chocolat and perused their fine boxed chocolates before we decided on the Christmas H Box which was full of fabulous Christmassy flavours such as nutty caramels, mulled wine, champagne and gingerbread. This particular box was voted as one of the best chocolate treats by The Telegraph Food & Drink blog. Interestingly, Hotel Chocolat grows its own cocoa which was another great reason why we had to choose them as a supplier.

To sit alongside, we selected a Couture Chocolate box from Artisan du Chocolat based in Westbourne Grove. It was chosen as one of the best chocolate shops in the UK by Red magazine online. All of their square style chocolates are handmade in London so ticking the home-grown product box beautifully. This box was decadent in style with rich, sumptuous truffles and chocolates inside. If you visit the Artisan du Chocolat website, these chocolates are described as “fresh couture chocolates in black and gold edged boxes setting a dramatic and opulent backdrop to the real stars: the ganaches, pralines, caramels and pate de fruits layered chocolates in 12 flavours, from classical to whimsical that make our couture collection. How could anyone resist? Even the most hardened dieter would surely succumb!

We were delighted with our chocolate choices, now it was time to turn our palette to other confectionery.

Sweets

We found Boutique Sweets by Lavolio which is a British company making sweets in Italy and subsequently packaging them in the UK. These boasted outstanding flavours as well as being gluten and alcohol free (just as well for us after our wine consumption) and suitable for vegetarians. The pretty floral tin of sweets makes an attractive addition to the hamper. To further describe these unique shaped sweets we could say they are similar to Turkish Delight but even more special with the added bonus of superb aromatic flavours such as: almonds with ginger, rose water jellies, sugared pine nuts, caramelised lemon sweets and that's just inside the Arabian Nights collection. For something a bit more on the chocolatey side, the Nutty Forest Collection is a superb combination of almonds, pistachios and hazelnuts mixed with different layers of smooth chocolate. They are the ideal dinner party accompaniment. Bring these out with coffee or a glass of wine and your dinner party guests will talk about your hospitality for years on end, the trouble is, you might not be able to get them to leave until every last one is finished. Our advice would be to buy an extra box and put it away to save for yourself later.

Biscuits

As well as chocolate and sweet treats, we felt to complete the sweet delicacy collection we needed biscuits and pastries. From Konditor and Cook we sourced biscuits in 3 flavours, cinnamon, kipferl and two-tone. All the biscuits are made in London although the founder, Gerhard, originally hails from Freiberg in the Black Forest so the German baking flavours he conjures up are truly magical.

It was not only the taste, but the designs that made these so delectably tempting. Two-tone biscuits in rich chocolate with vanilla shortbread creating super spirals and crescent shaped moons. Created with toasted hazelnuts and dipped in vanilla sugar, there’s only one word, WOW!

From Whittard we included the Spiced Stars biscuits. These have a chewy consistency simply packed with cinnamon and almond flavours. Try these with the mulled wine tea and enter biscuit heaven! Alongside we added Whittard of Chelsea’s tart flavoured Spiced Cranberry and Crunch biscuits – after all they are the perfect Christmas biscuit with an infusion of festive flavours.

Finally, The Cinnamon Tree was the perfect specialist home-made business and we included a variety of creative children’s products, each of which has a delightful, soft and crunchy consistency and fabulous taste.

Pastries

To complete our sweet offering, we included various pastries and sweet bites such as Indian Sweets by award winning Ambala giving a luxurious high-end product which melts in the mouth and bringing choice to the hamper. These sweets are made in England using premium ingredients, so while of Indian descent they are still home-grown. Here’s some interesting information on Ambala which was established in 1965. The founder named it after a city in India where he was born. It is now one of the most prestigious confectionery and savoury brands in the world and the ingredients used are only the best. Unfortunately for us, the recipes remain a well-kept secret so we can’t tell you how to make Strawberry Muscat, Special Ladoo, Pista Barfi, Badam Barfi or Plain Barfi (all of which were in our hamper). Pity…

To complement the Indian Sweets, we added Persian soft and juicy delicacies (Baklava) by Asal Sweets Patisserie hand-made in London and of Persian descent. These added something different to make our hamper an eclectic mix of products. The Baklava consisted of pistachio, almond and korma flavours.

Items


Chocolate

Name: Hotel Chocolate

Producer:  Hotel Chocolate

URL: Product out of stock

Price: £12   

Chocolate

Name: Couture Chocolate

Producer:  Artisan du Chocolat

URL: Couture Chocolate

Price: £16   

Sweets

Name: Boutique Sweets

Producer:  Lavolio

URL: Boutique Sweets

Price: £12.00   

Biscuits

Name: Cinnamon,Kipferl,Two Tone

Producer:  Konditor & Cook

URL: Couture Biscuits

Price: £5 per Pack   

Biscuits

Name: Spiced, Cranbury & Crunch

Producer:  Whittard of Chelsea

URL: Product out of stock

Price: £4 per Pack   

Pastries

Name: Indian Sweets

Producer:  Ambala

URL: Indian Sweets Gift Set

Price: £7   

Pasteries

Name: Persian Sweets

Producer: Asal Sweets

URL: No Ecommerce Site

Price: £12 per kg   

Biscuits

Name: Home Made Biscuits

Producer:  The Cinnamon Tree

URL: No Ecommerce Site

Price: £1.70 Each   

Savoury


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Cheese & Savouries

It is our belief that every Christmas hamper should contain a good variety of fine quality cheese savouries and cheese biscuits so we included a Harrods British Cheese Selection with old favourites such as Smoked Dorset Red, Cave Aged Cheddar, Sage Derby and Christmassy Wensleydale & Cranberry.

Chutney

To sit alongside those yummy cheeses we decided on a sensational chutney selection comprising of five delectable flavours (mango, fig, apricot, onion and shallot). This was produced by Favols and came from Harrods.

Cheese Crackers

To complete the cheese and chutney products we added a selection of cheese crackers by The Fine Cheese Company, also British made. Within the decadent cardboard box our recipients chose from two olive oil and sea salt crackers (perfect for hard cheese), two rosemary crackers (for goats’ cheese), two chive crackers (ideal for brie), two charcoal squares (suitable for crumbly cheese and two Bath ovals (ideal for blue cheese).

Nuts

Additionally, we added two bags of nuts, Pistachio and Cashew from Greek business, Carpo. While these hailed from Greece, they are packed in the UK.

Items


Cheese

Name: Cheese Selection

Producer:  Harrods

URL: Available in Store

Price: £11.25   

Chutney

Name: Chutney Selection

Producer:  Favols

URL: Product out of stock

Price: £11.95 per box   

Cheese Crackers

Name: Selection of Crackers

Producer:  The Fine Cheese Co

URL: Cheese Crackers

Price: £4.50   

Nuts

Name: Pistachio & Cashew Nuts

Producer:  Carpo

URL: Available in Store

Price: £5 per Pack   

Accessories


Christmas Crackers

Name: Luxury Christmas Crackers

Producer:  Crackers.co.uk

URL: Luxury Christmas Crackers

Price: £25 per Pack Average   

Tea Strainer

Name: Whittard Tea Strainer

Producer:  Whittard

URL: Tea Strainer

Price: £8 per Pack   

Christmas Crackers

Finally, to get everyone into the Christmas mood, we included the finest Christmas crackers. Each of these contained an extremely luxurious gift for the recipient to enjoy. It’s difficult to describe just how wonderful these crackers were but we can tell you every single one was hand-made carefully, some using antique gold pearlised wrap with a wide Italian paper printed band. Each was tied with a red satin or gold organza bow. Hidden inside there were a variety of quality gifts such a compass, pen, bottle opener and other extravagant items. As well as the festive crackers, we included others combining recycled printed paper with eco inks and a fun-loving crown print. Again these contained super-deluxe gifts. All in all, the best crackers on the market.

Tea Strainer

For our recipients to get started on enjoying the indulgent hamper we also added a beautiful finishing touch with a Whittard of Chelsea tea strainer so anyone could immediately enjoy a good cup of tea from the Wedgwood Caddies. What we loved about this strainer is the spring action infuser. For brewing tea leaves, you simply pull down the lid and the infuser opens to scoop up the desired amount of tealeaves. Once released, the infuser shuts firmly keeping all the leaves safely inside. It makes preparing the perfect cup of tea a fun experience and we spent many a happy hour testing this infuser!

Conclusion


Our conclusion was that we definitely would be doing the hamper challenge again as it was an enjoyable (if not somewhat hectic) process. However we would like to spend even more time focusing on home-grown and we will further research products. We’ve learnt that we absolutely must negotiate better prices!

What we learned

Obviously we learnt plenty! We are very proud of what we achieved and we are planning to repeat the exercise but we would do certain aspects differently. As with every project, there are lessons and here are some of the points we have noted when we start this year’s project.

From the very beginning we encountered plenty of challenges that we needed to overcome. Firstly, we would aim to begin the task much earlier to give us more time to source, create and present the finished luxury Hunter & Gold hamper. We envisage starting as early as July or August this year giving us ample time. From the start, we will ensure we have plenty of space in the office so that at point of product delivery we will be able to store all products and hampers. There’s nothing worse than clambering over merchandise and worrying it might get damaged.

Going forward, we now know that the stencil and spray paint should be a sufficient enough size to cover the area required on the hamper rather than spraying parts that didn’t need to be sprayed! We had to modify the stencil we purchased too and even go as far as using double-sided insulation tape to get the stencil into position, this also acted as a preventative measure for paint leaking outside the footprint of the letters. Next time, we’d really ventilate the room with fresh air before spraying – that paint is full of fumes, in other words it’s lethal!

Another valid point we noted was that we should take advantage of sales such as Black Friday as there are some significant offers on products suitable for our Christmas hamper, this would help with cost. We would also like to order samples of products rather than full size goods before placing an order. This will help us to check important things such as look of packaging as well as flavour and manufacturing quality.

On deliveries, we learnt that there can be restrictions on alcohol transportation so we would build in speaking to the delivery company and the wine merchant before shortlisting and ordering drinks. We will also ensure that we check delivery deadlines with our delivery companies to make sure of punctual delivery. For hampers going to international destinations it is vital we include “cold-pads” inside which will keep the shorter life products, particularly dairy, nice and fresh. Furthermore, following delivery we noted we should always cross-reference invoices to make sure everything has been delivered as we wouldn’t want to find out we hadn’t received enough of something when we come to make up the hampers.

We learnt about shelf-life too and that it is important to order the long-life products early as they tend to sell out closer to the festive period, particularly poignant when referring to Christmas crackers, Christmas accessories and festive drinks. Conversely, order all shorter life products as close to the hamper delivery date, this is especially relevant to cheese, hand-made sweets and pastries.

Once all the products have arrived and it comes to constructing the hamper, it is important to remember to always place the heavier items in the lower layer, for example, the bottles of drink. As you move further upward you layer the products according to weight – getting lighter as you get to the top, this prevents squashing!

Hampers need ample filling as it acts as protector to fragile products such as drinks. If we do use shred again we would order plenty at the beginning of the process to ascertain how much we would need per hamper. We would place the dairy produce (due to short shelf-life) at the very top and enclose a short note detailing their shelf-life thus letting the recipient know that they should be transferred to a refrigerator as soon as possible to avoid spoiling.

As far as the produce we used, we would aim to include instant tea as well as loose tea and we loved the idea of including a tea strainer as it then allows the recipient to get on with making a good cup of tea from the hamper choices! With regards to cheese, chutney and cheese crackers we would incorporate a selection of different types so that everybody’s palette is accounted for.

Finally, a nice finishing touch is to add a greeting card with a note.

Next Time

Here’s what we plan to do next time. Be adventurous! We won’t be afraid of trying new things when choosing products and even services we want to offer. We want to spend more time investigating the cottage industry and we must negotiate better prices! Finally the whole process must be started early to avoid nervous breakdowns.

The Process

  1. Plan ahead and clarify every step in writing with a timeline
  2. Decide on size of hampers, products to go inside and theme if any
  3. Research products on the market
  4. Order samples
  5. Shortlist product
  6. Negotiate prices
  7. Place final orders
  8. Allocate ample space for the product delivery taking into account large items
  9. Keep a list of what has arrived and check quantities
  10. Prepare a sample hamper and photograph each layer for future reference
  11. Book deliveries according to delivery addresses

Credits


Researcher; Mrs Nia
Photographer: Mr Ishaq
Creative Director: Mr Gold

Feedback


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Ross Forder
05-29-2015
Company :- Tesla Motors
The Hunter & Gold hamper was one of the best hampers we here at Tesla London have seen! The first impression was excellent, the hamper box itself is obviously high quali...
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James Littlewood
05-21-2015
Company :- HSBC
I thought the presentation of the hamper was very well presented with a whole variety of different products and tastes that cater for a wide range of people. The produ...
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Simon Snowball
05-19-2015
Company :- McLaren London
I would like to take this opportunity to thank Hunter and Gold for the Christmas Hamper they were so generous to gift to McLaren London last Christmas. The hamper and the...
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Chris
05-13-2015
Company :- London Wine Shippers
We were most impressed by the array of products but even more by the outstanding photography. This enhanced the deliciousness of all the contents.
Robin
05-12-2015
Company :- N/A
In terms of quality, I have not received a hamper like it before and the attention to detail was incredible. Any Hamper where you receive artisan crackers and chutneys to...
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Victoria
05-12-2015
Company :- The Fine Cheese Co.
Thanks for featuring us, we are delighted to be featured alongside so many other lovely brands. The hamper looks wonderful!
Hannah
05-12-2015
Company :- Celebration Crackers
The hampers look absolutely brilliant - we love the variety of gifts, from food & drink to traditional gifts! Just what a hamper should be! The crackers you chose were o...
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